Shipping policy

Shipping Policy – Julie Saldivia Jewelry

At Julie Saldivia Jewelry, every piece is carefully packaged and shipped to ensure it arrives safely and beautifully to you.

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Handmade or custom pieces may require additional time; if so, this will be noted on the product page.

Shipping Rates & Delivery

  • Standard U.S. shipping: 3–7 business days.

  • Expedited shipping options are available at checkout.

  • Shipping rates are calculated at checkout based on your location and chosen method.

Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number.

  • Please allow up to 24 hours for tracking information to update.

International Shipping

  • We currently offer international shipping to select countries.

  • Delivery times vary depending on destination (typically 7–21 business days).

  • Buyers are responsible for any customs duties, import taxes, or fees.

Shipping Guarantee

We guarantee safe delivery of your jewelry:

  • If your package arrives damaged or gets lost in transit, please contact us immediately at [your email address] with your order number. We’ll work with the carrier to resolve the issue.

Incorrect Address Policy

  • Please double-check your shipping address before completing your order.

  • Julie Saldivia Jewelry is not responsible for packages delivered to incorrect addresses provided by the customer.

Questions?

If you have any questions about shipping or delivery, contact us at:
📧 Juliesaldivia@gmail.com